Recent Posts

The SERVPRO of Wyomissing Story

3/6/2020 (Permalink)

SERVPRO of Wyomissing opened its doors in May 2010 under the leadership of Peter Bruni and Michele McEntee. Pete saw great opportunity with the SERVPRO of Wyomissing franchise to expand his resume that was already filled with real estate, plumbing, and electrical expertise. He employed his best friend Michele to be his partner because of her own work credentials, her dedication and sympathy for people and her commitment to Pete’s vision for the Wyomissing community. The two friends had an understanding and commitment to each other to serve the Wyomissing community, and to leave a legacy for Pete’s family once they realized Pete’s health was in jeopardy. Unfortunately, the Bruni family, SERVPRO and the greater Wyomissing area lost Pete in 2016.

Since then, Michele continues to lead SERVPRO of Wyomissing with Pete’s continued support and the help of Rodney, Michele’s right hand man. Rodney grew up in the Wyomissing area, and continues to grow under the SERVPRO umbrella. For Rodney, “SERVPRO is family.”

SERVPRO of Wyomissing is way more than just your local fire and water restoration company, it’s all about honor, respect and friendship more than anything else.

How To Spot Water Damage In Your Commercial Building

3/5/2020 (Permalink)

As a business owner or a property manager, you’re busy with a million things happening at once. But it’s important to recognize when water infiltrates your commercial property because the longer a leak lasts, the more damage it does. Time is crucial in tackling water damage. 

Cracking

Cracking of paint or wallpaper under the pressure of a leak is one of the most common and easiest to spot signs of water damage. This happens once water has leaked past the mortar joints. 

Musty Odors

Do you know that mildewy smell that comes with dark and damp spaces? This is often a sign that water has made it past the exterior of your property. If you find mold or mildew growing anywhere on your premise be sure to call a professional service like SERVPRO of Wyomissing. 

Rust Staining

Rust staining is a sign of water damage in concrete structures where red rust becomes visible on a lighter surface. This is a late-sign for water damage as it means that the water has penetrated the steel foundation. Be mindful that steel expands as it rusts. 

Watching out for these signs will keep water from damaging your building any further, and causing potential  disaster. 

At SERVPRO of Wyomissing, we are here to help you with your commercial property so you don’t have to worry about what happens when water leaks into your building. We can always make it "Like it never even happened."



Your SERVPRO Lingo: Basics - Part II

3/5/2020 (Permalink)

Understanding our language helps YOU during a loss.

Certain terminology during emergency situations can be confusing, daunting and an added stress. Although SERVPRO team members do their best to explain and educate in the field, we know our customers like to stay informed throughout the entire process.  Do you want to better understand what is happening in your home or business? Read over these common field terms and explanations used in the Insurance Industry by restoration professionals:

Anti-Microbial Spray: A one-step disinfectant cleaner SERVPRO uses that is specially formulated for the majority of water damage restoration jobs

Contents Budget: A budget set aside by your policy that covers CONTENTS only, such as sofas, clothing, books, dishes, electronics, etc.

Desk Adjuster: The person who authorizes work and pays your claim according to your coverage limits

Drying Process: About a 3-5 day process to dry the structure and/or its contents, until moisture and atmospheric levels have reached a pre-determined goal

Field Adjuster: The person assigned to the loss from your insurance company to determine the scope of restoration work (repairs)

HEPA-500 Air Scrubber: A high-efficiency air scrubber, with a specialized filter capable of removing 99.7% of particles, that is commonly used in mold or odor jobs

Masking Agents: Masking agenst are designed to prevent or remove heightened awareness to odors by providing a fragrance, which is stronger and more pleasant to smell while the source of the odor is being eliminated.

Mitigation Budget: A budget set aside for emergency services to begin the restoration of your property such as drying, removing carpet/pad, cutting drywall, etc.

Smoke Damage Removal: The process of neutralizing or removing smoke odors that linger after fires.

Structural Budget: A Budget set aside by your policy that covers replacement or restoration of walls, floor, ceilings, etc.

SERVPRO of Wyomissing is always “Here to Help,” before, during and after a loss or damaged situation! 

Got Mold? SERVPRO Has Your Answer, Not Clorox

3/5/2020 (Permalink)

Bleach can actually feed the very persistent mold that is creeping through your house. When it comes to getting rid of this fungus, we are generally accustomed to reaching for the quickest solution: bleach. In an effort to keep our homes nice and clean, we fail to realize we are actually making the problem worse.

Dehumidification is another element to mold removal that individuals may not realize is extremely important. Removing the relative humidity, which causes the mold to grow, halts any further growth.

Mold removal is a lengthy process. You need to identify, any and all, areas of your home or business infected by mold. These areas are usually exposed to high levels of humidity, or wetness, like bathrooms and unfinished basements.

Cleanup may require building materials to be removed, replaced or a combination of both. It is also likely that portions of the property’s walls will need to be opened and cleaned up to really tackle growth that commonly happens within walls, as well.

Plan on tackling the mold yourself? Beware of the dangers that increase during the cleanup process because of the exposure to black mold. Mold exposure feels like a massive hangover and a headache you may never forget.

Don’t be fooled, this type of remediation is best left to the professionals. We run air filtration systems, follow our training, abide by safety procedures and wear goggles, masks and other protective clothing.

With our customer’s best interest in mind, we recommend hiring professionals, like us at SERVPRO of Wyomissing, to do the job! We have the training, experience and expertise working with mold removal. We can be reached 24/7, 365 days a year at 610-208-0300.

Floating Refrigerator? SERVPRO can help!

3/5/2020 (Permalink)

Flooded basement with floating debris everywhere Can you spot the floating refrigerator?

So our poor customers came home from a long and hard day at work to their refrigerator floating on by. They had a lawnmower submerged, boxes filled with important documents and keepsakes soaked and their house was in a complete disarray. Their entire basement was flooded. It's a shocking scene to come home to, but even more it often feels like a daunting disaster to tackle.

Fortunately, that's what we're here for! To make it "Like it never even happened."

So what did our customers do after the initial shock of seeing their refrigerator floating right along their new basement pond?

They called SERVPRO of Wyomissing at (610)208-0300!

They closed the door, called us and then their insurance company so they could have the disaster taken care of as soon as possible.

While they were calling their insurance company, we were on our way.

With a lot of heavy lifting, crucial SERVPRO equipment, a reliable team and patient and helpful customers, SERVPRO of Wyomissing fixed the water damage disaster, and made sure the refrigerator was standing tall once again!

SERVPRO of Wyomissing has the professional team you need to help you prevent, tackle and mitigate any water damage that comes your way this season. Give us a call at (610)208-0300 with any questions or concerns!

How to Prevent Winter Water Damage in Your Wyomissing Home

2/24/2020 (Permalink)

We’re halfway through winter, and it’s a good time to check in on potential areas of your home that may cause problems during a storm or cold freeze, or have weathered by the current elements. 

First things first are to make sure that your roof and gutters are holding up under the elements. Properly maintaining these two parts of your home is essential in keeping problems, especially water losses, from forming all the way from your roof to your foundation.  

Another area to keep in check during the winter months is the insulation and other materials under your shingles because a small leak in the roof can lead to big problems. For instance, a small leak can cause the insulation to compress and prevent heat from escaping your home. In the winter added heat seems ideal, but actually this addition of warmth will lead to the susceptibility of ice dams building up on your roof. Ice dams create a whole host of issues, like wall stains and crumbling drywall. 

If you notice these things aren’t in the best shape or you just want to be as best prepared for the next winter storm, then SERVPRO of Wyomissing recommends remediating now than later. 

SERVPRO of Wyomissing has the professional team you need to help you prevent, tackle and mitigate any water damage that comes your way this season. Give us a call at (610)208-0300 with any questions or concerns!



How To Stay Safe After A Flood

2/24/2020 (Permalink)

The Wyomissing area is no stranger to floods, whether it’s from a thunderstorm in the summer or wacky weather in the winter that quickly turns frozen snow into a melted mess. 

Here are some things to consider when your home is flooded:

Electrical Wires and Gas Lines

Is there any chance the flood reached outlets, electrical wires or gas lines? If so, contact a professional as soon as possible. This is not only dangerous, but will cost more money in the future if left alone. 

Black Water

If you let fresh water sit long enough from a flood damage it can breed bacteria and eventually become grey or black water that is damaging and requires special precautions. Dealing with fresh water damage as soon as possible is imperative. 

Mold

If the water doesn't destroy your home and belongings, then the mold can. Did you know it only takes 24 hours for mold to appear? Beyond just flooding, mold is one of the most common problems SERVPRO of Wyomissing faces. This is why it’s smart to anticipate the need for mold remediation. If you wait too long, the mold will multiply rapidly and become more and more stubborn. If it turns to black mold, then toxicity in the air will become a serious concern for your property and your health. 

Valuables 

One of the most devastating things about water damage is how it can steal away prized possessions. Photos, family heirlooms and important documents can get wrecked within a day. You’ll have even bigger problems if the water penetrates your furniture, electronics and appliances. If the water damage is handled immediately, then you may be able to save these items. If you wait then you are not only losing valued items, you are also losing thousands of dollars in damages, replacements, and repairs.

If you need help remediating flood damage after a storm, then call your local SERVPRO at (610)208-0300!



Why SERVPRO of Wyomissing? Local Reviews Tell All!

2/14/2020 (Permalink)

The SERVPRO of Wyomissing team really values what our customers have to say about our services. And that’s why we love to hear from YOU and any feedback that will help us be better in the future. SERVPRO of Wyomissing is always hoping to improve. We would love to share some of our reviews from actual customers.

Here is a review from Sara about our mold remediation services:

“Michele was amazing. She spent an entire afternoon looking all over our basement for the cause of water damage + mold after we had recently moved in. Eventually, she found a leaky pipe and had her team + the plumber in our home the very next morning to take care of it all. Michele and her team were pleasant, kind, and explained things in a way we understood - not just the way SHE understood. She was quick to calm me down as I was having a meltdown about the amount of work that needed to be done. In short, she put our needs and concerns before anything else and made sure we felt comfortable with the work that needed to be done without pressuring us to do anything we weren't prepared for. I can't say enough amazing things about Michele. She's passionate and knowledgeable, and the ONLY person I'd recommend for the job." Thank you, Michele!”

Here is a review from Thomas about unexpected damages we helped clean up: 

“I really don't even know where to start. Michele and the team of SERVPRO of Wyomissing are THE resource for taking care of unexpected damages. Last week, my wife and I returned home from an out of state wedding shocked and horrified to find a squirrel had managed to get into our home and did unfathomable amounts of damage. They were the first to respond to my calls for help...even before my insurance company made contact. Little did I know at that point that SERVPRO would be the only operation that had our back. They quickly assessed the damages and while we assumed we'd be covered, the next morning when Michele and company arrived to the previously scheduled appointment we were hit with the news that our homeowners insurance would not be supporting us in any way. As you can imagine this was crushing to my wife and I as we realized we had thousands upon thousands in damages and clean up. At this point we felt abandoned by everyone and this is when Michele and the team took the situation into their own hands and decided they would stand by us regardless if insurance would pay out or not. At this time of year, they gave us a gift I will never ever forget and got our house back up to livable standards and allowed us to start the process of putting our lives back together. There are no words great enough to express how thankful I am for what they did. 10/10 service. 100% would recommend them for any and all disaster clean up.”

SERVPRO of Wyomissing loves to hear from our customers, whether it is kind words of support or areas where we could improve because we always want to be at our best for you and the rest of the Wyomissing community. At SERVPRO of Wyomissing we are here for our community 24/7 365 days of the year for any fire, water, sewer, mold, cleaning or even when a squirrel wreaks havoc! We cover it all. 

Call us for our services at (610)208-0300.

Everything You Need To Know About Smoke Damage

2/14/2020 (Permalink)

Did you know there are three main types of fire, smoke and residues that can plague your home after a fire?

Natural fires leave behind a dry powdery residue when they come in contact with things like wood or paper, products made from environmental substances. The residue will look grey/black in color, and will be way easier to clean up than any other fire circumstances. 

Fires caused by the burning of proteins like dishes rich in meat and beans will leave behind a yellow/brown residue. With these kinds of smoke damage situations the residue will feel greasy because of its interaction with food, and thus will be pretty hard to clean up. 

Synthetic residues appear when oil based materials, like plastics and fabrics are burned in a fire. So this could be anything from furniture, carpets, electronics, toys, etc. When these materials burn they produce a very thick black smoke that will cover your house in a hard to clean up residue. In this situation avoid touching any of the synthetic residue to prevent smearing, and let a certified professional service, like SERVPRO of Wyomissing, clean it up to ensure your safety and your home’s.

If you have any smoke damage that you need cleaned, call SERVPRO of Wyomissing at (610)208-0300.



We're Here for Local Wyomissing Businesses Too

2/12/2020 (Permalink)

SERVPRO Equipment in a commercial retailer's showroom After a flash flood, we responded quickly to the needs of a local furniture store that was experiencing vast amounts of water damage.

SERVPRO of Wyomissing does not only support local families and homes, but we are also on duty for our local business owners too! 

If you’re a commercial property owner then you know how important it is to maintain a professional look for you, your customers and your investors. With any means of damage or loss, your appearance could be ruined and your store could be shut down for an unforeseeable amount of time. We have experiences with businesses that have unfortunately had to deal with fire, water, mold, biohazard and other damages. 

But here at SERVPRO of Wyomissing we aim to make sure your business looks “Like it never even happened.” We have quality and efficient services, team members and equipment that make your disaster that much easier to deal with. No job is too big or too small for our SERVPRO team! We’ve had experiences with small office buildings, large office buildings, apartments, hotels, retail stores, universities, churches, restaurants and so on. 

In any emergency situation, SERVPRO of Wyomissing is ready all 365 days of the year. Need our help and expertise? Call us at (610)208-0300!