What our Customers say...
Michele was very professional, knowledgeable and compassionate. She was very reassuring. She kept me updated with the process. Her crew was hard working and polite.
They don't need any improvements, they know exactly what they are doing and they do it very well!
SERVPRO has been WONDERFUL! I am so happy with the care and attention that Michele and her crew gave us. This SERVPRO team is AWESOME!
SERVPRO is always here to help and that is very comforting since we manage over 100 properties.
We were pleasantly surprised by the quick response and will always call Michele, Rodney and their team if we ever need help again. Professional, honest, courteous and took our situation from high anxiety to complete control of all we had to encounter. This team was with us for 2 solid months, we can not say enough, but if disaster strikes again, they are our team to call and recommend SERVPRO of Wyomissing for any restoration jobs or simply clean up of any situation.
My SERVPRO team really helped me understand the process and walked me through a bad situation during the recent pipe breaks. I was blessed for their guidance!
Our customer, Dan, left a five-star review:
I had a pipe burst two days before a planned vacation. Michele and her team took care of everything and kept us updated every step of the way while we were gone. A little communication went a long way to putting our minds at ease. Michele was always available when needed and instilled total confidence the job would be done right. Highly recommended.
We are so thankful for the great service you give our company!
They did a great job! cant thank them enough for there hard work. Perfect score on customer satisfaction.
This is the second time we needed SERVPRO. As usual, they were great and very helpful in a difficult situation. 10 out of 10 for customer satisfaction.
Our customer , Sharon, sent a message on Thanksgiving day 2017 which said :"Happy thanksgiving. I'm back in my house one year.That would not have been possible without my SERVPRO angels. You and your team will always be my most cherished blessings. Give the guys a big hug and lots of love from me."
Our customer posted to online:
'Today marked a milestone that could have only been reached with the help of the most compassionate, supportive and generous strangers I've ever met. So much so that it doesn't feel like they were ever strangers at all. Michele, Rodney and the team at SERVPRO are the reason that I was favored judgment in my court case today. They are also the reason that after a 4 month uphill battle my son and I are moving back into our home as we speak. They went as far as coming to my hearing today and are still asking me how they can help. Every setback imaginable has thrown itself in front of my progress trying defeat what I've worked for and am still working for.
This team, they deserve real recognition for what they do and the quality they provide. Thank you.'
I never thought I would need a company like SERVPRO. they impressed me and my wife. The staff is excellent and very knowledgeable. The process was smooth.
I came home and my house was flooded after the holiday weekend. I called SERVPRO Wyomissing and they came right out to help. The crew took care of me like family. I could not be more grateful. They walked me thru the entire process, step by step.
SERVPRO saved the day! My house was flooded and my stuff was damaged. They came right out and helped my family after hours. My wife and I could not be more grateful.
SERVPRO of Wyomissing was excellent. The team made a bad situation into a pleasurable situation. SERVPRO Wyomissing are true professionals!
Thank you all for doing a great job drying my house! You made our disaster feel like a little bump in the road! Awesome service!
Thank you so much for the outstanding service. I never thought the dog smell would come out of the carpets and furniture but you never gave up! You went above and beyond to help us get my mom's place cleaned up. It is a hard thing to do when a loved one passes. Thank you for making this part so much easier.
Thank you so much for the beautiful job you did on dad's house. I never thought it would turn out so well.
I cannot thank you enough for the work you did at my home in November. The issue that caused the damage resulted in months of frustration and your patience during this time is and was greatly appreciated. I wish you all the very best and continued success as it is well deserved.
I can not thank you enough for all your help over the past couple of months. My family and I are so grateful for your and your team. If there is anything I can ever help you or any of your team with please do not hesitate to ask.
Could not have been more pleased with every aspect of their service.
I want to thank you and your staff for the wonderful job in cleaning my basement!
Your crew was the best! I am so appreciative for a job well done.
For an unfortunate leak, this team has been a pleasure to work with.
They could not have been nicer, faster and more professional. I would and will recommend to anyone who needs this work.
This organization was very good. It truly surprised me that a franchise was so professional. Everything was excellent.
I was very pleased with the service I received from SERVPRO. They were very helpful and got me through a very difficult time with the loss.